G.N.G. Investment Limited

• STEP BY STEP PROCEDURE FOR OPENING OF TRADING ACCOUNT :
  • Step-1 Please contact the Whole-Time Directors.
  • Step-2 The KYC – Account opening forms can be obtained in physical form at the Dealing and Administrative office.
  • Step-3 Complete the KYC and account opening forms in all aspects and submit the Proof of Identity, Address & PAN card Copy along with all the relevant documents.
  • Step-4 Your form and documents will be verified. On verification, you will be asked for any other information which is required in addition to the submitted data.
  • Step-5 If the submitted forms are in order along with the supporting documents, In-person-verification shall be done by the Company.
  • Step-6 If the same is satisfactory, the account of the client will be set up and a Unique Client Code(UCC) shall be allotted. The client shall receive a copy of the submitted forms and documents from the Company.

Flow Chart of Account Opening Process

• Rights & Obligations OF STOCK BROKERS AND CLIENTS
• Risk Disclosure Document (RDD)
• Guidance Note - DO's and DON'Ts
• Most Important Terms and Conditions (MITC) - Stock Broker
• Rights & Obligations, Risk Disclosure Document, Do's & Don't's in Vernacular Language
• Proprietary Trading Disclosure
  • In pursuance to SEBI Circular SEBI/MRD/SE/Cir-42/2003, we hereby disclose that we do client based business and proprietary trading as well.

1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3. Pay 20% upfront margin of the transaction value to trade in cash market segment. Investors may please refer NSE Circular No. NSE/INSP/45191 dated July 31, 2020 and NSE Circular No. NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
4. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

• Investors are requested to refer NSE circular No. NSE/INSP/49434 dated August 27, 2021.
• Investors are advised to visit the link for Investor Education, Investor Awareness and Resources & Tools.
• Press Releases issued by NSE as a part of investor awareness and cautioning public at large.
• Registration Process and Modes of Registration in CKYCRR.
• Advisory on Impersonation of Research Analysts and Unauthorised Market Practices.
  • www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
  • www.bseindia.com/attention_investors.aspx

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Prevent unauthorised transactions in your account. Update your mobile numbers/email IDs with your Stock Brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day.

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FOR ANY GRIEVANCE OR DISPUTE AGAINST STOCK BROKER :

Lodge a Complaint      Status of Complaint      Flow Chart of Complaint

Step-1 Please contact Compliance Officer at the Dealing and Administrative Office address or email id- ig@gnginv.in and Phone no. 02717-428006.
Step-2 You may also approach Whole-Time Directors on at wtd@gnginv.in and Phone no. 02717-428001 , 02717-428002.
Step-3 In case not satisfied with the response of the Stock Broker, please contact the concerned exchange(s) at ignse@nse.co.in and Toll Free Number 1800 266 0050. You may also visit NSE website for information on HOW TO LODGE A COMPLAINT ONLINE Click here

ESCALATION MATRIX :

GRIEVANCE REDRESSAL MECHANISM

KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary, you need not undergo the same process again when you approach another intermediary.

• Disclosure of Minimum Mandatory Terms and Conditions (MMTC) and Most Important Terms and Conditions (MITC) - Research Analyst

FOR ANY GRIEVANCE OR DISPUTE AGAINST RESEARCH ANALYST :

Step-1 Please contact Compliance Officer at the above address or email id- ig@gnginv.in and Phone no. 02717-428006.
Step-2 You may also approach Whole-Time Directors on at wtd@gnginv.in and Phone no. 02717-428001 , 02717-428002.
Step-3 In case not satisfied with the response of the Research Analyst, you can also lodge your grievances with SEBI at https://scores.sebi.gov.in/ Investors may lodge a physical complaint to any office of SEBI. For any queries, feedback or assistance, please contact SEBI office on Toll Free Number 1800 22 7575 / 1800 266 7575.

ESCALATION MATRIX :

FILING OF COMPLAINTS ON SEBI SCORES - Easy & quick :

1. Register on SCORES portal Click here
2. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile No. and Email ID
3. Benefits:
   1. Effective Communication
   2. Speedy redressal of the grievances

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

• SEBI at https://scores.sebi.gov.in/
• SMARTODR Dispute Website: https://smartodr.in/

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal

BANK ACCOUNT DETAILS :

• For Stock Broker

Investors are requested to note that Stock broker - G.N.G. INVESTMENT LIMITED is permitted to receive money from investor through designated bank accounts only named as Up streaming Client Nodal Bank Account (USCNBA). Stock broker - G.N.G. INVESTMENT LIMITED is also required to disclose these USCNB accounts to Stock Exchange. Hence, you are requested to use following USCNB account only for the purpose of dealings in your trading account with us. The details of these USCNB account are also displayed by Stock Exchanges on their website under "Know/ Locate your Stock Broker".

• For Research Analyst

Validated UPI ID for payment : gnginv.ra@validhdfc / Click here to pay through QR Code